Professional Development


Privacy Policy

The Society of Cable Telecommunication Engineers, (SCTE) is required to collect certain personal information from course candidates for the purposes of course administration, identity verification, and an obligation to ensure that assessment conditions for individual students comply with the requirements under which the SCTE is able to issue a certificate for passing an educational threshold.

Our privacy policy applies when using or any of our redirected website addresses.

We are committed to safeguarding the privacy of our website visitors and service users; this policy sets out how we will treat your personal information.

1.What information do we collect?

We may collect, store and use the following kinds of personal data:

  1. information about your visits to and use of our website(s);
  2. information about any transactions carried out with us on, or in relation to, our website(s), including information relating to any downloads or purchases you make of our goods or services;
  3. information that you provide us for the purpose of registration and/or subscribing to our services and/or notifications; and
  4. data and information you provide about your social or work activities to take advantage of one of our services.

2.Information about visits to our website(s) – including the use of cookies

We may collect information about your computer and your visits to our website(s), such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, for managing your membership or student account and for marketing our goods services and activities to you.

For some services (e.g., if you have to log in to your account or access a file), we may use cookies. A cookie is a text file stored by and sent to a web browser by a web server, which it is sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognize your computer when you visit our website, and to personalise our website for you.

We may use analytics provided by a third party to help us with analysing this data. The information generated by the cookie about your use of our website (including your IP address) may be transmitted to and stored by the third party provider. The provider will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage. They may also transfer this information to third parties where required to do so by law, or where such third parties process the information on the provider’s behalf. The provider undertakes not to associate your IP address with any other data held.

Most browsers allow you to refuse cookies (i.e. in Internet Explorer you can refuse all cookies by clicking Tools > Internet Options > Privacy, and selecting ‘Block all cookies’ using the sliding selector).  This will still permit you to take advantage of most of our services (how to manage cookies with your browser) but may not give access to areas where the collection of such data is an essential element of controlling the use of our services.

If you have Adobe Flash installed on your computer (most computers do) and you use our audio or video players, the analytics provider may try to store some additional data on your computer. This data is known as a Local Shared Object or Flash cookie. This helps us to analyse the popularity of our media files. We can count the total number of times each file is played, how many people watch media content right to the end and how many people exit before. Adobe’s website offers tools to control Flash cookies on your computer.

3.Using your personal data

Personal data submitted through this website will be used for the purposes specified in this privacy policy or other relevant parts of the website.

In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:

  1. improve your browsing experience by personalizing the website;
  2. send you information (including those relating to affiliated organisations) other than marketing communications that we think may be of interest to you by post, email or similar technology; and
  3. provide affiliated or other organisations with statistical information about our users, without identifying any individual user.

We will not provide your personal information to any third parties for the purpose of direct marketing without first seeking your express consent to such actions.

4.Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

  1. to the extent that we are required to do so by law;
  2. in connection with any legal proceedings or prospective legal proceedings;
  3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
  4. to the purchaser or seller (or prospective purchaser or seller) of any business or asset which we are (or are contemplating) selling or purchasing.

Except as detailed in this privacy policy, we will not provide your information to third parties.

5.International data transfers

Information that we collect may be stored, processed in and transferred between any of the countries in which we operate in order to enable use of the information in accordance with this privacy policy.

We may transfer personal data to other companies of the group, and to other companies hired by the SCTE to provide the services regulated by our terms and conditions and conditions of use, in accordance with our privacy policy.

Users located in the European Union should be aware that information you provide may be transferred to countries (including the United States) which do not have data protection laws equivalent to those in force in the EU. You expressly agree to such transfers.

6.Security of your personal data

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

We will store all the personal information you provide on our secure servers.

You are responsible for keeping your username(s) and password(s) associated with our products and services confidential.

7.Policy Amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

8.Your Rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to payment of a fee to compensate us for the work and cost involved in providing this information. We guarantee that this fee is a fair reflection of our work and cost(s) involved.  

You may instruct us not to process your personal data for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.

Our policy is that default is to opt out: your data will not be used except to provide you with the service you subscribed to unless we are told otherwise (e.g., weekly newsletter and alerts) or the product/service you purchased with us.

9.Third-party websites

Our website(s) may contains links to other websites. We are not responsible for the privacy policies of third-party websites.

10.Your Rights

If you have any questions about this privacy policy or our treatment of your personal data and/or concerns about our compliance with the principles set out here, please write to us by email to: office [at] theSCTE [dot] eu, or by snail-mail to SCTE, Communications House, 41a Market Street, Watford, Hertfordshire, WD18 0PN.

An SCTE officer will investigate and ensure that appropriate measures are taken in response.

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