James Harwood started his career in telecoms via an apprenticeship with Virgin Media in 2009. Since then he has moved through several engineer roles supporting the installation, maintenance and repair of Virgin Media’s Cable, Telephony and Fibre Network infrastructure. He then moved into Learning & Development, first as a technical trainer then progressing to manage a team of technical trainers. 

As part of the wider Learning & Development team, he was responsible for supporting the training requirements across the Technology and Innovation teams including Network Engineers, IT, Operations teams and the engineering teams responsible for developing and implementing the latest and greatest technologies to keep delivering connectivity to our customers. This keeps him on the cutting edge of technology and actively works with many telecoms vendors across the industry. 

James is a massive advocate for apprenticeships and actively supports initiatives to engage, encourage and develop the future of the telecoms industry.